Damp & Mould Training Courses for Housing providers
Role based training designed to evidence competence under Awaab’s Law
Two training strands to build organisational competence
Practical Damp and Mould Diagnosis and Remediation
FOR SURVEYORS, OPERATIVES AND TECHNICAL SUPERVISORS
- Inspect properties and assess Damp and Mould conditions
- Identify causes including condensation and building defects
- Carry out mould treatment and remedial works
- Complete and share clear inspection reports to support case management and resident communication
- Ensure all actions are completed within defined timescales
Damp and Mould Case Management and Compliance
FOR HOUSING OFFICERS, REPAIRS TEAMS AND MANAGERS
- Manage Damp and Mould cases and resident communication
- Instruct and monitor inspections and remedial works
- Record actions and maintain clear case documentation
- Manage complaints and resident expectations in line with policy and regulation
- Evidence competence and compliance under Awaab’s Law
More than training: A damp and mould competence framework for housing providers
Damp and Mould Competence Framework
Our training is mapped to a clear, role-based competence framework covering frontline housing officers, repairs operatives, surveyors and managers. It sets out the knowledge and skills required to triage cases, investigate root causes, record findings, and agree proportionate remedies.
You can use the framework to plan CPD, evidence staff capability, and assure your Board and auditors that responsibilities are understood and met across your organisation.
Why training matters under Awaab’s Law
Awaab’s Law creates clear expectations for timely, effective action on damp and mould. Providers must assess risks quickly, communicate clearly with residents, and keep accurate records that withstand scrutiny.
Our courses show staff how to respond correctly to complaints, take appropriate measurements, identify root causes, and document decisions so you can demonstrate compliance to the Regulator and Ombudsman.